Weave Announces Integration with Practice Management Software Company DSN

New partnership integrates 2 software solutions to fuel powerful patient experiences for more than 4,000 dental offices.

Customer communication and engagement platform Weave has announced their newest integration with DSN, a dental practice management software featuring industry-leading tools and processes designed to streamline office efficiency and productivity.

A recent survey by Weave reveals that over 80% of dental offices saw a surge in their patient base by implementing the platform and are now busier than ever. This newest integration combines DSN’s robust electronic health records (EHR) solutions with Weave’s patient engagement software to help offices save time and money while also providing the best patient experience possible. Estimates show that offices leveraging Weave's automated appointment reminders have unlocked up to 3 additional hours per week, according to Weave, which can then be allocated to other essential tasks and priorities.

“This new integration further solidifies Weave’s leadership as the preferred patient engagement platform for dentists," says Branden Neish, Chief Product & Technology Officer of Weave. "The partnership brings the most effective and powerful Weave experience to 4,000-plus DSN customers. We are thrilled to be partnering with DSN and look forward to collaborating with them in the future."

The integration between Weave and DSN Software connects healthcare technology and personalized patient care, transforming data into dialogues and diagnoses into discussions, says Sam Munakl, CEO of DSN Software. “Together, we are pioneering a future where healthcare is not only about healing, but also about understanding and connection," he adds.

By seamlessly synchronizing throughout the day, this integration enhances core Weave features such as two-way texting, VoIP, and Team Chat. It not only streamlines operations between the 2 software systems but also unlocks the full potential of other advanced Weave products for dental offices.

Additional integration features and benefits include:

  • Automated Appointment Reminders– Reduce no-shows and keep the schedule full when Weave sends out automated appointment reminders to patients.
  • Patient Profile– View detailed information like household name, patient profile photo, family members and payment history, all while serving them over the phone.
  • Save the Date Reminders– Send automated reminders shortly after an appointment is scheduled so patients can add it as an event on their calendars.
  • Schedule Sync– Filter schedules by confirmed and unconfirmed patients, appointment type and practitioner. Weave’s built-in communication tools are designed to enable providers to quickly reach out to or follow up with patients on their schedule.
  • Reviews Auto-texting– Customize and schedule automated texts to solicit reviews from patients after their appointments to build online presence.
  • Call Pop– Know more about who is calling when they call and quickly access patient profiles and notes to keep records current.

Weave has established itself as the premier software for patient communication and engagement. Recently, Weave has been named as a Leader in G2's 2023 Spring Report for Patient Engagement and Patient Relationship Management Software and recently won a Dentaltown Townie Choice Award® for the Best Patient Communication System.

From their locations in Centralia, Washington and Tulsa, Oklahoma, DSN Software serves thousands of dental specialty practices across the United States.