Planet DDS and DentalXChange Working Together To Enhance RCM Workflow

Planet DDS plans to leverage the new XConnect APIs from its long-time partner, DentalXChange, to deliver significant upcoming enhancement to its Revenue Cycle Management (RCM) workflow.

Planet DDS, a leading provider of cloud-based dental practice management solutions, made the announcement Tuesday, marking a new milestone in the nearly 20-year partnership between the 2 companies. The development further optimizes data access across the dental insurance journey for dental service organizations (DSOs) and group practices, the companies state.

The enhanced RCM workflow will integrate DentalXChange’s XConnect APIs directly into Denticon, the flagship practice management solution of Planet DDS. This will streamline critical insurance transactions, including eligibility verification, claims processing, claims management, and payment posting. The integration is designed to ensure that DSOs and dental groups can operate with more clarity, efficiency, and accuracy, according to Planet DDS, which adds that by allowing once fragmented tools to now talk to each other, the result is a unified, cloud-based solution.

“Our enhanced RCM workflow with DentalXChange’s XConnect APIs represents a significant step forward in optimizing the dental insurance process,” Eric Giesecke, CEO of Planet DDS, says in the press release. “This open ecosystem approach allows DSOs and group practices to leverage diverse technologies to strengthen their capabilities and competitiveness and build their own tech stack to customize workflows as they choose for their needs and growth plans.”

Planet DDS and DentalXChange have been partners since 2005, continually innovating to bring new products and services to dental practices, groups, and DSOs. Planet DDS is the first partner to leverage DentalXChange's XConnect APIs for claims, eligibility, and electronic remittance advice (ERA), bringing new efficiencies to dental practices.

“At DentalXChange, we are proud to strengthen our nearly 20-year partnership with Planet DDS through our fully integrated RCM workflow that leverages new APIs. This deeper integration optimizes insurance transactions, including eligibility verification, claims processing, claims management, and payment posting, providing our mutual clients with enhanced efficiency and accuracy in their RCM process while keeping the entire client experience in Denticon,” adds Paul Kaiser, CEO of DentalXChange.

The enhanced RCM workflow is set up to eliminate inefficiencies, reduce manual errors, and accelerates payments, the companies state. This integration ensures real-time, accurate data and automated workflows designed to drive financial health and operational efficiency for DSOs and group practices. Along with Denticon Pay, which makes payment acceptance more seamless and secure, the enhanced workflow with DentalXChange ensures a fully integrated revenue cycle management experience.

If you’re interested in learning more about how the enhanced RCM workflow in Denticon can improve efficiency and accelerate payments for your DSO or group practice, click here.  

Planet DDS, which serves over 13,000 practices in the United States and has over 118,000 users, offers a platform of solutions for dental practices, including Denticon Practice Management, Apteryx Cloud Imaging, Cloud 9 Ortho Practice Management, and Legwork Practice Marketing.

Headquartered in Irvine, California, DentalXChange has been on the forefront of modernizing and innovating dental claims creating dental RCM solutions designed to bring ease to the payments process. Today, it has grown to support a current client base approaching 200,000 dental providers and connectivity to over 1,050 payers, the company states.