Henry Schein Debuts New Dental Equipment Repair Subscription

Henry Schein, Inc’s new Henry Schein Thrive Service Plus is an equipment repair subscription offering that provides comprehensive access to the company’s ServiceFirst technicians, a highly trained team dedicated to delivering personalized, in-office repair service for large dental equipment.

Henry Schein Thrive Service Plus, delivered by ServiceFirst—the newest addition to Henry Schein’s exclusive portfolio of benefits and value offered as part of the Henry Schein Thrive Rewards program—also provides a direct line to expert Technical Advisors who provide remote support and help reduce the need for an onsite visit; and priority dispatch from the ServiceFirst emergency response team to expedite repair services when critical equipment unexpectedly fails.

“When we say rely on us, we make a promise to help our customers operate successfully and deliver quality patient care,” says Dave Steck, Vice President and General Manager, US Dental Group, in a press release on August 9. “The Henry Schein Thrive Service Plus subscription plan helps us deliver on this promise by understanding the vital need our customers have for dependable, expert service and by providing an outstanding solution to address this need.”

Henry Schein’s Thrive brand is a portfolio of offerings designed to provide savings, rewards, support, and experiences specifically designed to help dental practices be successful. With Henry Schein Thrive Service Plus’ paid subscription service delivered by ServiceFirst, members receive comprehensive repair coverage for their large equipment with 1 low monthly fee.

The following Henry Schein Thrive solutions also help clinicians and their practices to grow:

• Henry Schein Thrive Rewards: A no-fee, points-based membership program available to private practices and small group practices. Members advance through 4 loyalty levels for increased service benefits, and higher points earn rates and additional solution discounts.
• Henry Schein Thrive Signature: This paid subscription service provides enhanced value to the practice through exclusive savings on business management services, merchandise, equipment, shipping, and more.
• THRIVELIVE, Presented by Henry Schein: The annual educational event geared for the entire dental team features a robust lineup of world-class education, renowned speakers, and innovative technology. THRIVELIVE 2024 will take place May 2-4 at the Bellagio Hotel in Las Vegas, Nevada.

For additional information on the new Henry Schein Service Plus, visit dentistswhothrive.com/servicefirst.