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You may be finding it more challenging to fill both the doctor’s schedule and the hygiene schedule and keep them filled. Many patients have had financial setbacks because of our still challenging economy, and many other patients seem reluctant to spend money on anything but what they consider essential. Maybe your number of new patients has declined too? Here are some steps that self-directed appointment coordinators can take to keep the schedule full and productive and also increase the number of new patients:
You may be finding it more challenging to fill both the doctor’s schedule and the hygiene schedule and keep them filled. Many patients have had financial setbacks because of our still challenging economy, and many other patients seem reluctant to spend money on anything but what they consider essential. Maybe your number of new patients has declined too?
Here are some steps that self-directed appointment coordinators can take to keep the schedule full and productive and also increase the number of new patients:
Through implementation of these steps, you will get more patients on the schedule, and you will get more new patients because of your going the extra mile with customer service. By being creative and pro-active, you are increasing your value to your employer as well as increasing your satisfaction with your job.
About the Author
Callie Haynes has over thirty years of experience in dental practice management and has been a consultant for Pride Institute since 1996. Callie’s extensive experience in this wide variety of roles in the dental office gives her instant credibility with dental teams and enables her to understand the challenges that a practice may face from different perspectives. Callie specializes in relationship building with patients and teams, customer service and systems implementation. To ask Callie about this article or for more information about Pride Institute, go to http://www.prideinstitute.com/subpages/ask/ask_pride.htm or call Pride Institute at 1-800-925-2600.