Cecie Mendoza

Just as technology has changed the clinical practice of dentistry, the day-to-day minutiae of running a dental practice have evolved as well. (Mostly) Gone are the days of rifling through paper charts and files, sending appointment reminder postcards, and having patients fill out printed forms.

Those tasks have been replaced with efficient computers and cloud-based systems that can pull up a patient's chart with the click of a button, automatically send patients a reminder text message for their upcoming appointments, and allow patients to fill out forms electronically. 

Not only are these technologies more efficient for the front office staff, but these conveniences have become something patients expect, just like they've come to expect first-class technology in the operatory. And just as the case with clinical technology, not offering these options for your patients may come at the practice's expense.

We're giving these outdated systems the chance to shine 1 last time, the final bow before the curtains close. Then we'll turn our attention to the practice management technologies that replaced them and, in the process, have moved dentistry forward.

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Articles

Computers and cloud-based systems have replaced many front office tasks, making dental practices more efficient and convenient for patients.