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In this installment of “What Would Dayna Do?,” consultant and former dental office manager Dayna Johnson answers a question from a Virginia office manager regarding more accurately estimating the amount of payment from the dental patient and dental insurance.
VIDEO: What Would Dayna Do ... about reactivating past due dental patients?
Johnson believes one of the keys to success for any practice is importing your contracted fee schedules into your practice management software.
“I’m a huge fan of using fee schedules and not using a calculator every time a patient comes into the practice,” Johnson said. “If you use fee schedules for calculating the patient portion and then submit full fee to the insurance company, it will be much better for your practice and the patient.”
More from Dayna Johnson:Dental patients need training for your practice to flourish
Click on the video below to learn more.
If you have a question you would like Dayna to answer in a future video, you can submit it to her through WhatWouldDaynaDo.com.