UptimeHealth, Darby Partner to Launch Darby Dispatch

UptimeHealth is partnering with prominent dental distributor Darby Dental Supply to launch Darby Dispatch, the newest installment in Darby’s growing suite of dental practice solutions.

This partnership marks a significant step forward in enhancing operational efficiencies and compliance management for dental practices nationwide and introduces customers to Darby Dispatch, Powered by UptimeHealth.

The new offering is designed to connect dental practices nationwide with cutting-edge software solutions and equipment repair services. Through this collaboration, UptimeHealth and Darby will help support practices in managing equipment lifecycles, tracking service requests through a streamlined work-order system, ensuring compliance, and optimizing operational workflow. This integration allows service technicians to be dispatched efficiently and ensures maintenance issues are resolved promptly, the companies state, which reduces downtime and increases the reliability of dental practice operations.

Taking Advantage of Technology

“UptimeHealth is dedicated to simplifying complex operations for healthcare providers with our technology," Jinesh Patel, CEO and co-founder at UptimeHealth, says in a press release. "Our partnership with Darby allows us to extend our reach and impact, bringing our advanced equipment management and compliance solutions to a wider audience. Together, we are setting new standards in the industry, empowering dental practices to focus more on patient care and less on administrative tasks.”

Darby, which provides dental practices of all sizes with convenient access to more than 50,000 products as well as technology services, equipment repair, a full line of private label products, and dedicated glove, specialty, and capital equipment divisions, expects this new collaboration to further assist its ability to address a realm of customer needs.

“At Darby, we are committed to optimizing every aspect of our customers’ businesses through solutions that boost efficiency, enhance operations, and drive revenue,” adds Frank Massino, president, Darby Group Companies. “We’re thrilled to add UptimeHealth to our suite of offerings and, together, provide customers with exceptional dental equipment repair services and the opportunity to focus on preventative maintenance.”

Key Features and Benefits of the Partnership Include:

• Access to highly skilled service technicians who provide efficient resolution of equipment issues, minimizing downtime for your practice
• Automated tracking and management tools to streamline the maintenance and repair of dental equipment
• Compliance solutions that keep dental practices ahead of regulatory requirements, reducing risks and penalties
• Data-driven insights that help practices make informed decisions to improve operational efficiency and patient service

For more on UptimeHealth, a leader in healthcare technology that specializes in improving the efficiency and reliability of medical equipment management, watch this video interview featuring Patel.

Through its comprehensive suite of solutions, UptimeHealth helps healthcare providers streamline compliance and maintenance, allowing them to focus on delivering the best patient care.

Darby Dental Supply began in 1947 as a single mail-order catalog in Brooklyn and has become one of the largest dental distributors in the United States, shipping over one million orders each year for 75 years and counting, according to the company. Darby works with practices of all sizes, as well as several specialties, and government institutions.