The Power of Centralization

Multisite dental organizations can be structured in different ways, often reflecting how they were built. Some are a collection of semi-autonomous operations that share a brand name but little else. Others may share similar business practices but use a hodgepodge of different systems and technology across locations. Many group practices and dental service organizations (DSOs) have discovered the success that comes not only from uniform business processes, but also centralized data and operations, such as shared patient records, provider and patient scheduling, insurance processing and reporting.