Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" style of presentations and writing will make you smile or just shock you into taking some action. Either way, she is very effective at empowering others to reach their goals and feel better about themselves. Her entertaining workshops are available for national and international audiences. Writing for the dental industry since 2010, she uses an alterego (Diana Directive) to illustrate her points in a sarcastic but effective way. Presentations can be scheduled by contacting Lisa at www.discussdirectives.com/dental.html.

Things to always or never say to dental patients and staff.

Mastermind Episode 40

News

Expert Interviews

Mastermind

Professional Development

Join Lisa Newburger, LISW-S, Rick Adelstein, DDS, John Flucke, DDS, and Shelley Brown, RDH, BSDH, as they dive into what topics to never (or always) bring up with patients or even the practice staff. [35 minutes]

Mastermind – Episode 40 – Things Never (or Always) to Say to Patients and the Dental Team