Head in the Cloud: Dental Cloud Software Roundup
Rounding up some of the cloud-based software solutions making waves in the dental industry today.
Head in the Cloud: Dental Cloud Software Roundup. Photo courtesy of ra2 studio/stock.adobe.com.
When people hear the word cloud,their first thought would probably be of the white, fluffy phenomenon in the sky. But back down on earth, cloud can also be used to describe the ever-expanding data storage service.
It may seem like an abstract concept, but cloud software is becoming the new normal for dental practices. To first understand what the cloud is, it may be pertinent to know what purpose it serves. The cloud acts as a big server, a place where data such as files or images can be stored. The cloud can be remotely managed, removing the restrictions of a physical server. Cloud vendors can handle upkeep and maintenance, eliminating the hassle of a clinician having to hire someone else to do it or do it themselves.
The cloud is usually accessed through the internet. Think of your Google Drive or the aptly named iCloud on any of your Apple devices. These services exist to allow users to store data, and typically take care of the security and encryption necessary to protect these data, eliminating hassle for the layperson who does not know how to manage a physical server.
Cloud services in dentistry serve that same purpose, allowing dental professionals to safely store data that can be accessed at any time through the internet. This means a multioffice dental service organization could feasibly have access to important data regardless of which physical office they were in. As you can imagine, this makes data sharing easier and more efficient, allowing for an easier time when it comes to referrals or patient communication.
Here we will take a look at some top-of-the-line cloud solutions available in the dental industry today.
TeleDent
TeleDent is the award-winning, cloud-based telehealth solution designed for conducting virtual dental consultations. Secure, scalable, and compliant with HIPAA, TeleDent enables dentists to conveniently communicate with their patients and also dental specialists and allied health care providers. This is achieved by sharing patient data, clinical information, intraoral images, and videos in either synchronous (real-time) or asynchronous (any-time) mode. Thanks to TeleDent’s professional-grade technology, new patient consults, postoperative evaluations, home care instructions, specialist referrals, and emergency triage can all be performed with the highest degree of security, and easily integrated into the existing clinical workflows of individual practices and dental service organizations alike for increased efficiency and profitability.
Denticon
Denticon Patient Engagement is a robust patient engagement and communication platform built right within Planet DDS’s Denticon Practice Management Software. The new functionality allows dental organizations to connect with patients anytime, anywhere while also saving dental staff’s time, boosting patient satisfaction, and increasing retention. When dental practices fail to meet consumer expectations, patients search for other providers offering modern communication tools, and the practices lose out on patients and production. With Denticon Patient Engagement, dental organizations can more effectively support important patient outcomes via automated appointment reminders, recurring marketing campaigns, customizable announcement messages, and more.
Flex Dental
Flex utilizes automation and smart online tools, working in tandem with practice management software to improve the entire patient experience. Flex improves this experience through its automation of scheduling appointments online, follow-ups, and recall. Flex also offers features that patients will love such as online payments, treatment plan presentations with integrated payment options to improve case acceptance, and Voice over Internet Protocol phone integration, including pop-up caller ID and automated text responses for missed calls. Communication workflows are made easy by Flex’s integration with the practice management software. It also includes 2-way texting and paperless forms to cut back on paper use.
Fuse
Fuse from Patterson is a cloud practice management application that is suitable for both single-and multilocation dental practices. Fuse has a variety of features for dental practices including an insurance suite with real-time eligibility, online attachments, and electronic remittance advice, as well as a marketing suite that automates patient marketing, communication, and education. It features an easy-to-use interface and is browser based so any dental practice can use it. The Customer Success Manager guides customers through a personalized onboarding plan that includes data migration, training, and practice adoption. In addition, ongoing training and support is available in person or remotely or can be self-guided through the software.
Curve
Curve practice management solutions offers dental practices patient communication and streamlining features that make it a big boon for any size office. Its Curve GRO patient engagement platform is built into the management system, allowing dental professionals to maintain a good communication cadence with their patients. The system is fully compliant with HIPAA and supports 2-way text messaging, allowing patients to schedule appointments and communicate with practice staff. The system also includes a payment portal for patients and the full Curve Dental library of patient education videos. All these combine to create a robust patient engagement system built into the practice management system.
Denteractive
Used by hundreds of dentists across the country, Denteractive enables practices to deliver HIPAA–compliant and seamless virtual patient care on any browser or mobile device. To further promote the inevitable widespread adoption of teledentistry, Denteractive is the first enterprise-class software provider to offer dentists a free tier of service with unlimited live messaging and up to 10 live video sessions a month with no hidden costs. Active dentists can upgrade to an affordable unlimited video/messaging tier at any time, among other benefits. The company is also one of the largest direct-to-consumer teledentistry service providers in the country, with a nationwide staff of 100-plus teledentists who care for hundreds of patients per day with urgent and other dental issues on a real-time 24/7/365 basis.
Refera
Refera is an online platform that allows practices to refer patients to any other dental practice. It also allows practices to receive referrals from other practices via a HIPAA–compliant system that includes attachments and the ability to track referred patients. With Refera, patients who require the care of a specialist can find that care in an easier, secure, and more efficient manner, boosting the patient experience without adding onto the workload for the clinician. Refera is the go-to stop for any and all patients who leave the practice, ensuring that clinicians can keep an eye out and make sure patients get the care they need.
Jarvis Analytics Dental Dashboard & Analytics Platform
The Jarvis dashboard features a library of specific key performance indicators (KPIs) for office, doctor, hygiene, and specialty, and the platform optimizes the dissection of data. It also allows clinicians and dental practice staff to understand the impact on performance. Jarvis features include: Front Office, Morning Huddle, Appointments, End of Day, Online Scheduling, and KPIs. Jarvis provides real-time insights without having to wait for end-of-day reports.
Download Issue: Dental Products Report October 2022
