DPR Top 100: Top 10 Practice Management Products of 2023

// Software Module

Dental Intelligence Insurance

Software provider Dental Intelligence has announced a new module powered by Vyne Dental® called Dental Intelligence Insurance. This module is said to provide real-time eligibility verification as well as claims processing, according to a press release from Dental Intelligence. With it, practices can verify patient information and insurance benefits in a more efficient, streamlined way. It eliminates the need for phone calls, and with its real-time nature, allows practices to check the status of any claim through relevant notifications. The module works with Dental Intelligence Analytics and Engagement.

// Equipment Service

Henry Schein Thrive Service Plus

Henry Schein Thrive Service Plus is an equipment repair subscription offering that provides comprehensive access to the company’s ServiceFirst technicians, a highly trained team dedicated to delivering personalized, in-office repair service for large dental equipment. The repair subscription also provides a direct line to expert technical advisers who provide remote support and help reduce the need for an onsite visit, and priority dispatch from the ServiceFirst emergency response team to expedite repair services when critical equipment unexpectedly fails.

// Practice Marketing

Amplify360

Amplify360 is a practice marketing partner that helps dentists transform their practices into thriving businesses by developing and implementing a customized, fully integrated, and measurable practice growth system. By identifying a practice’s individual needs, these customized practice marketing treatment plans offer dental practices the ability to leverage data combined with a customized marketing strategy. This results in elevated outcomes and increased revenue to propel dental practices to new heights of success.

// Website

CloudPrep

T2 Consulting’s CloudPrep is a website designed to assist dental practices in preparing to use the cloud. CloudPrep has 3 primary goals; constructing a successful technology blueprint, eliminating sales pressure and bias in the learning space; and ensuring benefits offset costs through helpful, insightful content. To ensure these 3 goals are met, the platform has what is called the CloudPrep 6-point plan, which is designed to be a step-by-step guide to properly prepare dental practices and employees to be fully ready for the cloud. It also includes a bid-check spreadsheet for cost comparisons, idea galleries, e-forms, and more, according to the company. T2 Consulting is also offering a free online calculator to estimate cost savings for potential users.

// Practice Management Software

Payment Manager

Payment Manager, the newest patient solution from Carestream Dental’s practice management portfolio, Sensei, offers a secure way for practices to process payments quickly and efficiently. It is designed to eliminate the need to stay late to balance the ledger, and also means no more separate payment processing systems with the potential for errors. Payment Manager’s direct integration with Sensei Cloud, SoftDent, and WinOMS means credit card transactions are automatically posted directly to a patient’s ledger, so it is always up to date. Not only that, using an integrated payment system avoids settlement errors and delays in completing patient statements. Wireless payment terminals also let team members collect payment chairside, which is convenient for patients and results in faster reimbursement for the practice.

// Marketing Solutions

RevenueWell Starter, RevenueWell Professional, RevenueWell Premium

RevenueWell has 3 new innovative integrated product bundles: RevenueWell Starter, RevenueWell Professional, and RevenueWell Premium. RevenueWell Starter offers an “essentials” version of the RevenueWell Marketing Platform. This cost-effective bundle includes core capabilities for managing patient communications and reminders, making it an attractive choice for new or smaller practices, according to the company. RevenueWell Professional includes the full RevenueWell Marketing Platform and its set of robust marketing capabilities including all the capabilities in Starter plus advanced marketing and reactivation campaigns, CDT code-specific templates, patient portals, patient reviews, and social media management. The Professional bundle also includes RevenueWell Phone and RevenueWell Forms. RevenueWell Premium includes all the capabilities of the Professional edition plus a full website redesign and associated monthly hosting costs.

// Payments Software

Denticon Pay

Designed to provide dental practices with a way to both protect patient data and adhere to payment card industry (PCI) standards, Denticon Pay from Planet DDS is a comprehensive payment acceptance solution integrated into the Denticon practice management platform. The new payment solution offers validated point-to-point encryption for the patient and payment information being transferred. By encrypting data at the time they enter the system, Denticon Pay allows practices to avoid storing, processing, or transmitting sensitive data, making it easier to remain PCI standards compliant, according to a press release. Additionally, with the ability to automatically post payments, the solution can save time and reduce potential errors when compared with manual payment entry. The new platform makes it easier for patients to use payment solutions including text to pay, Apple Pay, and Google Pay, and multiple devices can connect to a single workstation for processing more than one payment at a time. With the Card on File feature, practices can securely store patients’ preferred credit card information for faster processing of future payments.

// Patient Communication

Weave Bulk Texting

Bulk Texting is a new feature for Weave’s product suite that gives businesses the ability to send a single text to hundreds of customers at once, while curating recipient lists and dynamic fields to deliver customized content. Bulk Texting will allow these messages to be sent directly from the business’ 10-digit phone number instead of the 5-digit short code numbers that customers often ignore. The new feature is said to offer the scheduling of targeted messages to multiple customers simultaneously based on filters such as age, appointment type, time since last appointment, and more. It is designed to save staff time and add efficiency for small- and medium-sized health care offices. Other highlights of this feature include bulk text summary, which keeps the business informed with an overview of how many texts will be sent and how many remain for the current month; dynamic fields, which allow for personalized messages that automatically populate with essential information; and schedule send, which allows the business to choose to send bulk texts immediately or on a future date or customize how many messages to send per day.

// Practice Management Software

Ora Dental

PracticeTek has a new practice management system called Ora Dental that is specifically designed to meet the needs of dental support organizations (DSOs). Ora Dental has a variety of features that are directly tailored to the DSO environment, particularly when it comes to data that can provide DSOs with actionable insight plans, according to a press release from the company. Oral Dental, which has been designed by those experienced in DSO operations and workflows, aims to provide dental team members with the best tools to do the best work. Some notable features include payment plans for patients to receive the best care on the budget that works for them, actionable data insights based on the practice’s production and patient flow, and patient charting for optimal treatment planning.