Arrow Dental, Dentistry.One Working Together to Enhance Patient Care with After-Hours and Weekend Virtual Consultations

MouthWatch, LLC’s Dentistry.One virtual-first dental care solution has been selected by Arrow Dental to provide emergency virtual dental care for after-hours and weekend consultations.

Oregon-based Arrow Dental is a dental care organization offering comprehensive dental services including routine dental care, restorative therapy, and specialty services to Medicaid and private insurance members across the state through 9 offices and a fully equipped mobile clinic.

“Our partnership with Dentistry.One aims to improve dental care accessibility for Oregon Medicaid patients and others we serve, especially when it comes to dental emergencies,” Aimee Wynn, director of operations at Arrow Dental, says in a press release. “Dentistry.One will serve as our virtual after-hours urgent care service, helping to reduce unnecessary visits to hospital emergency rooms for dental concerns. Furthermore, we can help support our staff by knowing that patients are able to talk to a dentist, no matter the day or time.”

Dentistry.One expects this new partnership to help patients stay healthy and reduce emergency room visits.

Related Reading: click here to learn how MouthWatch is helping Kintegra Health work to close the gap between medical and dental care and how the collaboration’s success stories show how they are keeping patients out of the emergency department.

“Dentistry.One can help patients no matter when or where they need dental expertise, and through our emergency consultation and then coordinating care to make sure patients get into an Arrow Clinic,” adds Brant Herman, founder & chief executive officer of Dentistry.One. “Through this partnership, we’re able to keep patients healthy and out of Emergency Departments. Our service streamlines the after-hours emergency dental care process, from initial contact through care coordination and billing, to scheduling in-office treatment during business hours.”

The Process
Here’s how Dentistry.One’s after-hours emergency intake works: The Arrow Dental team directs patients to their landing page on the Dentistry.One website, where they choose between a live video consultation or asynchronous photo

review. Dentistry.One dentists handle the evaluations, ensuring Arrow always has coverage for their patients. Care Advisors then assist with scheduling in-person care at an Arrow Dental office if needed.

Dentistry.One's national network of dentists and Care Advisors is available to individuals, Dental Service Organizations, health plans, and organizations focused on patient health, the company states.

With offices in Astoria, Clatskanie, Eugene, Hermiston, La Grande, Milwaukie, Portland, Salem, and Scappoose, Arrow Dental is committed to providing Oregon communities dental care within a friendly and welcoming environment. Each location accepts new patients and offers a range of dental services from basic checkups to same-day emergency services.

They also operate a mobile clinic that travels to schools and other sites in Oregon featuring a state-of-the-art van to provide dental services and education about the importance of good health to underserved children and communities throughout Oregon, Arrow Dental says.

Dentistry.One is an extension of the mission that has driven MouthWatch, LLC—an industry leader whose groundbreaking hardware and software solutions are utilized by over 42,000 dental practices, 30 leading DSOs, and 100 dental schools nationwide.

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