Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" style of presentations and writing will make you smile or just shock you into taking some action. Either way, she is very effective at empowering others to reach their goals and feel better about themselves. Her entertaining workshops are available for national and international audiences. Writing for the dental industry since 2010, she uses an alterego (Diana Directive) to illustrate her points in a sarcastic but effective way. Presentations can be scheduled by contacting Lisa at www.discussdirectives.com/dental.html.

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At times, embarrassing issues crop up in the dental practice. We have stockpiled a few of them that some of our dentists have shared with us. How about you? Have you experienced any of the top eight that are listed?

The top 8 most embarrassing dentist/patient situations