Practice Management

Over her 25 years of experience in the dental industry, Andrea Greer has led practices from many positions: dental assistant, hygienist, office manager, Dentrix trainer, practice management consultant and speaker. Founder of On Point Dental Consulting, she approaches her work with each practice uniquely to develop protocols and workflows to reduce stress and advance patient communication. Andrea is passionate about helping dentists and their teams believe in what they are providing to the patient family and realize contentment and purpose. Her gift of connection and empathy is a key element in engaging with audience members, as well as developing leadership one on one with her clients. Visit www.OnPoint.Consulting to connect with Andrea personally.

Articles

Declutter supposedly necessary items to increase work efficiency and patient perceptions.

9 tips to increase workflow in 2019

Mike Uretz is a nationally-recognized Dental software and Electronic Health Records (EHR) expert. Mike has helped hundreds of individual practices and multi-clinic groups properly evaluate and select software vendors and solutions, structure and negotiate pricing and contracts, provide implementation oversight and vendor management. Mike was a member of the Certification Commission for Health Information Technology EHR vendor certification workgroup, and has been a member of various federal and state working committees for EHR business practices and policy. Having been involved with the EHR Incentive program from day one, Mike has helped a number of states, to evaluate and select EHR vendors, structure contracts and agreements, and manage vendor issues. As co-chairman of the Best practices advisory committee for EHR Contracts, Mike has been instrumental in developing standards for structuring vendor contracts and pricing for use by state programs nationwide He is the founder and editorial director of DentalSoftwareAdvisor.com, a trusted and objective online resource on all matters related to dental software. He is also the point person for Advanstar’s coverage of dental EHRs and their evolving role in the dental industry and can be reached by e-mail at mikeu@dentalsoftwareadvisor.com.

Include the entire staff in software selection to increase practice success

Why every opinion matters when selecting practice management software

Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" style of presentations and writing will make you smile or just shock you into taking some action. Either way, she is very effective at empowering others to reach their goals and feel better about themselves. Her entertaining workshops are available for national and international audiences. Writing for the dental industry since 2010, she uses an alterego (Diana Directive) to illustrate her points in a sarcastic but effective way. Presentations can be scheduled by contacting Lisa at www.discussdirectives.com/dental.html.

While it’s easy to focus on the negative, sometimes we need a reminder of the great aspects of our job. 

Do you love your job?

Dr. Roger P. Levin is the CEO of Levin Group, a leading dental management consulting firm. Founded in 1985, Levin Group has worked with over 30,000 dental practices. Dr. Levin is one of the most sought-after speakers in dentistry and is a leading authority on dental practice success and sustainable growth. Through extensive research and cutting-edge innovation, Dr. Levin is a recognized expert on propelling practices into the top 10 percent. He has authored 65 books and over 4,000 articles on dental practice management and marketing. He has been featured in the Wall Street Journal, New York Times, and Time magazine and is the creator of the Levin Group Tip of the Day, which has over 30,000 subscribers. To contact Dr. Levin, visit www.levingroup.com or email rlevin@levingroup.com. 

Sooner or late you'll come across an angry patient - make sure your staff is prepared.

Are you ready to deal with difficult patients?

What you need to know to enhance the patient experience and improve the workflow at your office. 

7 tips for designing your dental practice

You might know the basics of first impressions, but are you doing everything you can to make patients feel welcome?

4 ways to make the best first impression possible

Knowing how to communicate effectively can make all the difference in the dental office. 

Do you know how to communicate effectively?

Adding in a few basic creature comforts can make your practice more comfortable for patients (and more profitable for you).

How to keep patients coming back to your dental practice

Using XLDent to access patient history, treatment plans and more.

Solve my problem: Streamlining patient information

New updates to several CareStream Dental software options promise to help keep practices organized.

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