High-tech, high-touch: The power of the green dental team
March 21, 2012
Is your staff referring to itself as office furniture? At a recent convention, I asked a young woman about her role in the practice, to which she responded: “I’m the front desk.” This employee has clearly lost a sense of her true value to the dental practice, and it’s likely the office is losing out on the benefit this woman could be providing as communications central.